Refund policy

Return & Refund Policy

All Sales Are Final

Due to the nature of our products and fulfillment process, we do not accept returns or offer refunds once an order has been placed.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info.luckypethaven@gmail.com with:

  • Your order number
  • Photos of the item
  • Photos of the packaging (if applicable)

After review, we may offer a replacement item at no additional cost.

Contact Us

If you have any questions regarding this policy, please contact us at:

Email: info.luckypethaven@gmail.com
Website: luckypethaven.com